4/17/12 7:18 PM
Our team is continuing to investigate this issue. We will provide an update by 4/17/12 8:18 PM with more information about this problem. Thank you for your patience.
This issue is affecting less than 2% of the Google Mail user base. The affected users are unable to access Google Mail.
4/17/12 7:46 PM
[Update 6:45 PM Pacific] We've determined that this issue affected less than 10% of the Google Mail users who attempted to access their accounts during the affected timeframe. While we have resolved this issue with Google Mail, it's possible that some users may experience message delays because affected accounts weren't available to receive messages. The messages will be successfully delivered after account access is restored.
Be trasparent for a Service Cloud Provider was a requirement... not a plus!
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